i’m having the same issue except i bought all of the dlc that includes cosmetics and haven’t gotten anything besides ufc points. i have proof of purchase for all of them, i was already “helped” by a tech support person and i was also told to that power cycle thing and still not much has happened. my gamertag is BetterForMe and i’m on xbox if you want to add that to the list of people that are having this issue
Well you guys i wouldnt hold my breath for any kind of help....... i posted i bought the game updated and it bricked the game all it does is sit on the loading screen here it is days later and still not a single response what a waste of 59.99
Community ManagerDid you both purchase the DLC too or are you reporting a separate issue with not being able to launch the game?
Let me know what platform you play on and what steps you've already tried. If you have anything plugged into your console's USB slots like a flash drive, dongle, or external hard drive try removing them.
Just a quick heads up, external drives work but I've seen problems where the external drives can have the game installed on them, but updates were designated to the internal (or vise-versa), so the game is trying to pull data from two different sources which can cause issues. If that's the case, you'll want to uninstall the data from both and I recommend installing it again after you confirmed under your settings the updates are all going to the same source.
@JoeysLeftSock @noahtumbleson
Your info was sent up to be checked into.
my game boots up fine, everything in the game itself is fine it’s just the same issue other people are having where bundles/dlc aren’t showing up in our customization section for our fighters. i’m on xbox one and i’ve done about everything there is to try and fix it besides what you just mentioned with the external hard drive. i have a 2 terabyte one hooked up to my xbox so i’ll move it to internal and see if that helps anything
Community ManagerCommunity ManagerHey, @noahtumbleson @JoeysLeftSock @Wormhole1389 @the1fatt
The missing content should show back up for you next time you login. Would you mind confirming for me whether you've received it?
Yes! I have just received my DLC. Thank you so much for your help 😄
Community ManagerHey, @reptar6905
Have you checked your "add-ons" for UFC 4 under your Games Library? When DLC is purchased it will still have to be downloaded to your system.
Community Manager@reptar6905
Have you power cycled your PS4?
How to power cycle your PS4 console
Community ManagerWould you be able to screenshot me the add-ons showing up as installed on your PS4?
I have recently bought the fighter bundle set for ufc 4 and there not showing on my account once I log on
Community Manager@EA_Blueberry I’m having a similar problem too. I purchased DLC through the PlayStation store, including 4600 UFC points. They won’t even start downloading because it says “Cannot find the application”. But I have no problem playing the game. I have the disc copy, not a digital one on my PS4. I do not have any external devices connected. My PSN name is DarkhawkHWO
I bought the standard and then bought all the extra people and can’t receive them on my end. Gamertag is Typ1cIvy999
Hi, I’ve bought the ufc 5 deluxe edition to have all the fighters but didn’t get them and now just bought the all fighter bundle and still haven’t got the fighters. I’m on series x gamer tag is HGJones#4605
Hey so I have the same problem I have ordered ufc 5 ultimate edition and no dlc showed up please help
