Re: DLC Not Appearing

@the1fatt  @Wormhole1389 

Did you both purchase the DLC too or are you reporting a separate issue with not being able to launch the game?

Let me know what platform you play on and what steps you've already tried. If you have anything plugged into your console's USB slots like a flash drive, dongle, or external hard drive try removing them.

Just a quick heads up, external drives work but I've seen problems where the external drives can have the game installed on them, but updates were designated to the internal (or vise-versa), so the game is trying to pull data from two different sources which can cause issues. If that's the case, you'll want to uninstall the data from both and I recommend installing it again after you confirmed under your settings the updates are all going to the same source.

@JoeysLeftSock  @noahtumbleson 

Your info was sent up to be checked into. 

my game boots up fine, everything in the game itself is fine it’s just the same issue other people are having where bundles/dlc aren’t showing up in our customization section for our fighters.  i’m on xbox one and i’ve done about everything there is to try and fix it besides what you just mentioned with the external hard drive. i have a 2 terabyte one hooked up to my xbox so i’ll move it to internal and see if that helps anything 

Yes! I have just received my DLC. Thank you so much for your help 😄

Hey, @reptar6905 

Have you checked your "add-ons" for UFC 4 under your Games Library? When DLC is purchased it will still have to be downloaded to your system. 

@reptar6905 

Have you power cycled your PS4? 

How to power cycle your PS4 console

1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
2. Turn it back on after 1 minute. Launch the game.

Would you be able to screenshot me the add-ons showing up as installed on your PS4?

I have recently bought the fighter bundle set for ufc 4 and there not showing on my account once I  log on 

@EA_Blueberry I’m having a similar problem too. I purchased DLC through the PlayStation store, including 4600 UFC points. They won’t even start downloading because it says “Cannot find the application”. But I have no problem playing the game. I have the disc copy, not a digital one on my PS4. I do not have any external devices connected.  My PSN name is DarkhawkHWO

I bought the standard and then bought all the extra people and can’t receive them on my end. Gamertag is Typ1cIvy999

Hi, I’ve bought the ufc 5 deluxe edition to have all the fighters but didn’t get them and now just bought the all fighter bundle and still haven’t got the fighters. I’m on series x gamer tag is HGJones#4605

Hey so I have the same problem I have ordered ufc 5 ultimate edition and no dlc showed up please help