Forum Discussion

EA_Nils's avatar
EA_Nils
Icon for Community Admin rankCommunity Admin
12 years ago

Re: EA Sports UFC Gameface

Note: I am temporarily marking this post as solution, with the sole purpose of increasing its visibility

Heya everyone,

We are aware that there some of you who are still encountering issues despite going through various troubleshooting steps already. This is just to get everyone up to speed that hasn't tried these yet.

1. Login issues

1. Visit www.easports.com

2. Click on Sign In (top right corner) and put in your Origin Account Details (This is not your gamertag/PSN ID)

3. Once logged in, go visit easports.com/gameface

2. Creating your Game Face

Before getting started, make sure you've downloaded and installed the Unity Web Player, an essential aspect of Game Face implementation. Continue with the steps by clicking on the spoiler below, as shown in this FAQ.

If you already have a GameFace created, for best results, update your existing Gameface by changing it to the “Fighter” type, and re-upload. 

3. Import your Game Face

  1. Go to Main Menu > Customize > Create a Fighter
  2. After entering Create a Fighter, the first prompt will ask if you want to import a Game Face.
  3. The Origin Account login used for the game must be the same as the one you used to create your Game Face on the Game Face website.
    • If its not, this can be changed in game in Customize Settings Account Settings > Origin 

  

4. Download Error

The most likely error is just that you need to link your Origin Account to your Console Persona--your PSN ID or XBL Account. If your Origin account is not linked, or linked to a different Gamertag, you will not be able to import your Gameface to UFC and will see a download error. The current linked Origin

account is visible in-game at: Customize > Settings > Account Settings > Origin

If that does not help, click on the spoiler below for all the info from the FAQ.

5. Appearance discrepancies

For those of you who are not able to replicate the look that they want in the game, please note that not all hair styles & facial hair are supported on a 1-to-1 appearance from website to in-game. However when selecting a particular style on the website, the game should determine the closest style that is supported in-game and apply that style to the imported Game Face created fighter.

If your created gameface varies greatly from what you see in the game, upload two images to an image hoster (e.g. imgur.com) so we can gather these and pass them on for further investigation.

Cheers,

Nils

3 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    I was on the computer with a ea rep... Told me the same thing still don't work you guys need a update already this stupid and unreal fix this server already I $65 for my game to sit there...... UDPATE ALREADY!!!!! Please I would love to play already
  • Anonymous's avatar
    Anonymous
    12 years ago
    Solution hasn't worked origin account is linked still no joy
  • This is worth a try, well it worked for me anyway on PS4.   I was getting the error non stop for 4 hours after I installed the game before I tried this.

    My theory is that what causes this issue is is an improperly downloaded or corrupted Game Face File that is stuck in cache or wherever the console stores the Gameface Data. 

    1.  Select New Career

    2.  Choose to Download a new Game face.   If you've been getting an error, this will probably pop up immediately.  Don't worry yet just cancel.

    3.  Repeat steps 1 and 2 but you will notice there is now a swirly animation indicating that the game is waiting to do something.

    4.  Hit cancel again because it still won't work yet.

    I think what happens at this stage is that if you cancel while the game is trying to initiate the download,  it effectively flushes the existing game face data out of the system - the very data I suspect is causing the problem.

    5.  Now select New Career again.

    6.  Download the Game Face and let it run.

    With a bit of luck it should now work, hopefully.

About UFC Franchise Discussion

Long-time player? Share your experience with the sport and the game franchise in our UFC Franchise community forum.4,125 PostsLatest Activity: 2 days ago