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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
10 years ago

Re: Error 0x10004 help please

@Mcgregor2367

Sorry for the late response here. Can you make sure your game is linked via Facebook as below and then uninstall and reinstall. Do post your results here after that please.

If I delete the game from my device, will my progress be saved?
If you link the game to a Facebook account, the game will save your progress. After you link to Facebook, you can safely delete and reinstall the game. Without a Facebook backup, your game is stored only on your device. Deleting your game will cause your progress to reset.

How can I link my game to Facebook?
Select the Facebook icon from the game's navigation menu. You will see a prompt to connect your account and current progression.

2 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    So glad finally a response yes i reinstalled and relogin with Facebook account and still the same problem game freezes at loading screen please what else can i do?
  • Anonymous's avatar
    Anonymous
    10 years ago

    @EA_Barry. Still I can't play the same problem that @Depredador13Perz.. I think its problem of EA server, please fix It quickly, its a great game, I want to play with McGregor Champion, Bye thanks for the help and attention.

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