EA_Blueberry
Community Manager
3 years agoRe: Help, Cant Sign in to play online all of a sudden
@bzkilla88 @d0minantw0n
It's likely you are both logging in from the incorrect account. I removed your image above to help protect your account.
Steps:
- Visit profile.ea.com
- Go to the Connections Tab
- If you see your PSN ID/Gamertag there you are on the correct account. Reset your password
- If you DO NOT see your PSN ID/Gamertag that means you are logged in under the wrong EA account.
- If you are unable to locate the EA account that has your Gamertag/PSN ID linked to it please contact our Support team for account recovery.
https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/
Let me know if this helps.