Forum Discussion
13 Replies
- @EA_Blueberry that was the first thing I tried didn't work then I uninstalled it then installed again still nothing
- EA_Blueberry4 years ago
Community Manager
- @EA_Blueberry No custom profile picture and I'm on PlayStation
- EA_Blueberry4 years ago
Community Manager
Try rebooting your network and power cycle the console.
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
How to power cycle your PlayStation console
- Touch the power button on the front of the PS4/5 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 5 minutes. Launch the game.
- @EA_Blueberry I'll try that now thanks
- @EA_Blueberry it's working now thanks for the help
- @EA_Blueberry I have tried all of these things and it still wont work, reset router, playstation, my EA password, restarted the game, deleted it, re-downloaded it, any further suggestions? I have a stock profile picture too, im on PS4.
- EA_Blueberry4 years ago
Community Manager
@ObjLikesPoo
When you visit profile.ea.com, do you see your PSN ID under connections? - @EA_Blueberry Yes I do.
- EA_Blueberry4 years ago
Community Manager
Are you on a WiFi or wired connection? Are you able to connect if you do the opposite one?
- EA_Blueberry4 years ago
Community Manager
If you're unable to access the online servers, make sure all your Gamertags (Xbox) or PSN IDs (PlayStation) are signed out as one user mentioned here which fixed it for them.
Having issues with online connection ufc 4?
- EA_Blueberry3 years ago
Community Manager
@Mr187420211
Can you try signing out of all your Gamertags/PSN IDs on your console and then try signing back in?