Community ManagerHi there, @Anonymous.
I can see those servers are currently up. Possibly power cycling will get you to connect again. To do that, please follow these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
@EA_Aljo Cmon mate. Just do a quick google search. There are tons of reports of your servers being down, in all kinds of games. I've read the same about EA Play, Battlefield and a lot about Fifa. All from today
Additionally every outage report websites show a huge spike in reports. And all my other friends cant play either.
Im pretty sure it's not my connection, power cycling won't help this mate.
Does this mean you guys aren't even fixing the issue?
Edit: add NHL, battlefront and Apex legends to that list. I've seen someone say that he can connect to US servers but not EU. Is that where our miscommunication is comimg from?
Community Manager@Anonymous
There was an outage earlier, but that has been resolved for a couple of hours now. Can you please try power cycling as I had suggested earlier?
Community Manager@Anonymous
Apologies for not mentioning that previously. I'm glad you're able to play now. If anything else comes up, please let us know. Good luck and have fun!
