EA_Blueberry
Community Manager
Community ManagerRe: UFC 3 Game Face Workaround Fixes
Are you all able to connect to the site via a VPN?
Forum Discussion
27 Replies
Negative, but i shouldn't have to use one anyway lol
EA_BlueberryTrue, I'm curious if this is ISP related though. We're able to login to the site without any issues
What ISPs do you all have and what region are you in?- If you change an account that has not created a game face, you can also log in to the site, but in step 5, you will get errors when generating faces. If you log in with an account that has created a game face, you will be redirected too many times, so the reason is that you are in the step of generating faces
VPN I've also tested that no matter which country I connect to, it has no effect at all. It's useless to enter the site. The key is step 5. Whether the game faces can be generated smoothly is the key
@AbC6909a2657026I have same problem with you recently I think everyone has the same problem since last week except EA_blueberry. He keeps answering same thing and copy the previous answer. I tried everysolution on this website but failed and have same error in step 5.
- @GGG韩文 I think it is.EA game face There's a problem with the website,
Using Spectrum as my ISP here
- EA_Blueberry
We'll need to gather some additional information for the relevant teams here. Thank you all for any support you can provide is in advance.
Please reply back with the following:- Origin ID for the account you're attempting to login to the site
- ISP
- Browsers you are experiencing the error on (Chrome, Firefox, Edge, All of them)
- Are you being re-directed or does it error out on you at a specific step
- Region you are from
- Have you tried rebooting your network and cleared your browser's cache?
Adding a red area letter at the back of the website will skip multiple directions, but the error of generating game face will occur， The browser used is Firefox Google Chrome
- Telecommunications I use
- @EA_Blueberry I'm from China.
- I worked normally a week ago. The problem is a week later
- @AbC6909a2657026 same as you. It worked well a week ago. I have done all suggested soulution on this website and everyone says this problem started a week ago. I DON'T KNOW Why ea doesn't check their website.
- EA_Blueberry
@EA_Blueberry wrote:
We'll need to gather some additional information for the relevant teams here. Thank you all for any support you can provide is in advance.
Please reply back with the following:- Origin ID for the account you're attempting to login to the site
- ISP
- Browsers you are experiencing the error on (Chrome, Firefox, Edge, All of them)
- Are you being re-directed or does it error out on you at a specific step
- Region you are from
- Have you tried rebooting your network and cleared your browser's cache?
@machbros
Can you provide me this specific info please? We're in the process of gathering as much info as we can to send it up to the team. Origin ID: Machbros
Web Browser-Chrome
I get all the way through the steps and on the final step, step 5, as it says it’s generating it tells me, “There was an error uploading your photos and generating your game face. Please try again.”
I’ve tried everything and it won’t work.I am in the Midwest region of USA
- Origin ID for the account you're attempting to login to the site - Megatron10123
- ISP - Spectrum
- Browsers you are experiencing the error on (Chrome, Firefox, Edge, All of them) - All of them
- Are you being re-directed or does it error out on you at a specific step - when clicking sign in to origin page loads then states redirect failed
- Region you are from - USA
- Have you tried rebooting your network and cleared your browser's cache? Yes to both
- @Megatron10123 We seem to have the exact same problem...
- @EA_Blueberry More than one person has this problem.
- @EA_Blueberry My area is in China，IPS Telecommunication optical fiber
ID:[edit: email address removed] Browser：Chrome，Firefox - @EA_Blueberry BT Internet
All browsers
Soon as i log in it just times out and says something about cookies
in the UK
rebooting network and clearing browser does nothing because its not my browser... its my account. other friends account works mine does not! also doesnt work on several different machines! - It's been half a month. Isn't EA going to deal with it?
- @AbC6909a2657026 unfortunately for us, probably not by the sound of it =/
- @八郎 Spend money on games, never mind
@EA_Blueberry is there any update on this yet????
