I can't sign in through Origin on the gameface screen, and it constantly buffers and doesn't load in. I tried on a secondary account i have and it worked just fine though. I talked to EA over the phone and they said it was apparently a bug or something. I don't really know how to fix it though I've tried everything I'm pretty sure. Does anyone else have this problem???
Community ManagerHey, all.
For those with iOS devices can you let us know if this workaround helps get it to work for you?
That doesn’t work either. Mobile phones aren’t allowed with the game face website. Cmon don’t you try the work around yourself before suggesting your “fix”? It seems as if y’all aren’t even trying your own fixes before you suggest them or know your own logistics.
I also can't load up the website with my account but when I create a new account it works except step 5. So there must be something wrong with my main account that I cannot even load the page. Only if I use the https://www.easports.com/gamefaceweb/select-gender link I get passed the endless loading but then also step 5 gives me an error.
@EA Blueberry anything else since 3 weeks ago? The iOS thing is a bust for sure. Thanks
Community ManagerThanks for getting back with the results. We've flagged this down for the team again to look into. With the holidays here staff is light, so to set some expectations we'll do our best to get some more traction around this at the start of the new year. Thanks for hanging in there.
same issue here! it is really annoying.
Community ManagerHey, all.
Can you try loading up Game Face and let us know if it works for you? The team made a back-end change and it looks to be smooth from their results, can you confirm it's functioning now?
Maybe share the exact configurations the team is using to test such that it's smooth.
Computer hardware specs:
Operating system:
Resolution:
Browser:
Browser plugins used:
Browser settings used:
Anything else that could help:
Edit: It works, just needed to use 1280x800 resolution on Mac Google Chrome
