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Re: Unable to Connect to EA Servers (ps5 digital)

@Herbyy20 Yo I've had this issue with myself and my friends and I've found a lot of solutions for ps4 and ps5.
Keep the game on the the home screen for apex where it says it can't connect. Then click your ps button go to settings and then you can do 2 things
1. Disconnect your internet, turn it back on and then try the game
2. Do an internet speed test then go back onto the game.

No.2 generally works for me and my friends 90% of the time

4 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @chourdy123 wrote:
    @Herbyy20 Yo I've had this issue with myself and my friends and I've found a lot of solutions for ps4 and ps5.
    Keep the game on the the home screen for apex where it says it can't connect. Then click your ps button go to settings and then you can do 2 things
    1. Disconnect your internet, turn it back on and then try the game
    2. Do an internet speed test then go back onto the game.

    No.2 generally works for me and my friends 90% of the time

    @chourdy123  Thanks for sharing!

    We also have had some players recently mention that they need to sign out of all PSN IDs on their PlayStation before signing back into their primary PSN ID they want to play on to fix the connectivity error. 

  • Bonjour j’ai un problème je suis chez Free mini 4k ma ps5 et connecter en câble internet mais je jeux peux pas jouer à fc 25 je peux jouer à d’autre jeux (call of) (gta) en ligne mais pas fc25 ou fc24 il et écrit problème connexion au serveur ea je peux par contre jouer en partage de connexion j’ai prit l’abonnement ea pour pouvoir jouer a ufc en ligne et les serveur fonctionne bien avec ma connexion mais pas les serveur ea de fc25. Pouvais vous m’aider svp. 

  • Unnavei's avatar
    Unnavei
    Rising Newcomer
    2 months ago

    this one worked for me! just make sure to also turn off your ps5, dont restart it. And maybe repeat the steps one or two times. this 

    I think my internet had a stroke or someting, i got it back after a few minutes but ea wouldn't let me in to the servers.  Had to wait a day but found this one and as simple as it is it works :)  

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