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Re: "Unable to save profile date as data is corrupted. Please delte corrupt save data and try again."

So...if ANYONE who works at EA can help me with this problem that is keeping my from enjoying the product I purchased from moment one, that'd be some nice basic customer service.

6 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    If your Profile Save Data has been corrupted (you may experience freezing or an error message stating your profile save data is corrupt), you will need to delete your Profile Save Data. 

    Please note that deleting your Profile Save Data will also delete any story mode or campaign progress you may have made with the affected game. However, Multiplayer progress will not be affected, as it is stored elsewhere on servers.

     


    Please perform the steps at this link specific to your platform:

    https://help.ea.com/article/i-received-an-error-message-stating-that-my-profile-save-data-is-damaged...

  • I've now "Deleted Everywhere" my save game and yet everytime I load the game up. The data is corrupted, as a result it's literally impossible for me to save in this game, play online or load a profile. I've deleted, uninstalled and reset my Xbox countless times now. I literally have no idea what happend or how this could be fixed.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    11 years ago

    Please try wiping everything, then hard restarting your machine. If the issue persists, it might be worth creating/logging in on another gamertag and see if the issue persists there too.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Hi, I'm having this problem too it comes up as the game tries to save anything that being fifa 14 or the new UFC game I've recently brought for my xbox one now my fifa 14 was fine up until I had UFC. I started a career on UFC and turned off my xbox after a while of playing it but when I turned on my xbox ea games won't work on it I've deleted saved game data many of times and I still comes up and I've added a new profile and it STILL doesn't work I don't know what to do
  • See this is a problem with ea sport in most of their titles..... my mate and I  had the same problem last year and no ea title worked for him., other games did just not ea games.... and created a new gamer tag just to play hockey and now his having the same problem again. Ea need to fix this *... we spend all this money on subscriptions and money on their products and games... still get butt *!! Time to get a overhaul on ea servers game play and storage of their saves 

  • monsterdunk5's avatar
    monsterdunk5
    6 years ago

    This is the stupidest crap I’ve ever come across. No help from these idiots at EA and I must now delete all my save files and extra content that I paid for oh and don’t forget about all the time I’ve put into my fighter on this stupid thing only for it to mess up so exponentially and must now delete it when I was literally one fight away from my 3rd belt. Noted to never buy DLC from this company again as it will be lost in a corrupted save file on the games part and my $100 down the drain. joke. Provide us with a SOLUTION. Referring us back to what some random guy said about not caring that all his content was lost and is fine with loosing all his progress. I’ll be waiting to hear back

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