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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Re: Why can't I drag the image when making a Gameface?

@Footlongdong69 

Are the images meeting the minimum size and not exceeding the maximum?

  • Minimum size: 480 by 480 px
  • Maximum size: 4096 by 4096 px
  • Format: JPEG or PNG
  • Maximum file size: 10 MB

6 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    This issue should now be fixed per a back-end change from the team. If you continue to experience any issues, please let us know. Thank you for giving us a heads up on this and for all your help!

  • chotus's avatar
    chotus
    6 years ago

    the problem has still not been fixed i have tried on multiple pcs and i still cant drag the image it is so frustrating. you could prob drag images back in the dialup days 😂

    **edit** ok i finally got it working with firefox yay haha

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