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1. Which platform are you on?xbox one
   
2. Which ISP are you using?at&T
3. Which region are you in?Charlotte nc
   
4. Which router are you using?linsys e1200
   
5. Which modem are you using and have you tried connecting directly?NVG589
   
6. When did you first experience this issue? 7/10/2014 around 9 am
   
7. Has it been intermittent or constant? constant
   
8. Did you notice anything odd or have anything else to add? i played this game until 4 am the same morning, i went to sleep turned on my xbox, and it did a system update.  directly after the update the game stopped working.  The game worked great with my current router and gateway setup until the update.  after i have tried port forwarding, i have tried connecting it to the nvg510 directly.  it worked like 2 percent of the time but once i shut my xbox off and turned it back on it stopped working.  i have read this entire forum and i dont think anyone completely solved their problem so i dont know why you said some people did.   
   

I called up xbox customer support and they gave me a full refund even though they do not give refund on digitally purchased games.  i told them all of the troubleshooting steps i took to make the game work and they were like wow , you surely did everything you were supposed to do to make the game work and it still doesnt work?  they gave me a full refund of 64$      the funny thing is,  i cant even play single player, i got to a point in the campaign to where the game just freezes and shuts off because it doesnt recognise who im fighting against.  so i cant even play single player,  what a broken game this is.  it was an amazing game until all of these problems.  who knows, maybe if this situation gets resolved i might purchase a used copy but if not  ,   there is no sense in paying for a game that doesnt work.    if you would have responded to my posts probably 4 days ago,  or even a few hours earlier and i would have seen this message that you were trying to fix the problem i would have kept the game.  but i have seen a lack is customer care.

Update: Last night I was able to get Madden to work by wiring my modem directly to my Xbox One and then clearing the catch. It didn't work if he just sent a game invite I had to be in his party for it to work. Not sure if it helps, but then when I plugged my router back in to normal setup it did not worl. I have had success in the past with UFC doing this same setup minus the party.

While it is not an acceptable way to game it is a work around for some of you who may have issues.

1. Which platform are you on? XBOX One
   
2. Which ISP are you using? Google Fiber
   
3. Which region are you in? Midwest/ Kansas City, MO
   
4. Which router are you using? Google Fiber - GFRG100
   
5. Which modem are you using and have you tried connecting directly? Google Fiber, Fiber Jack. Unable to connect directly as the router is needed to translate the light to establish a connection
   
6. When did you first experience this issue? July 8th or 9th
   
7. Has it been intermittent or constant? constant
   
8. Did you notice anything odd or have anything else to add? (e.g. Xbox update) I think there was an update when the issue started. I have exhausted my trouble shooting options. I even had a network engineer from Google to a remote session from Austin, Texas to resolve my issue. It still does not work.
   

How will we be able to track the progress on this? Will we be notified of a timeline?