There was an error connecting ...
Hello.
I've played UFC Mobile for a few days, evolved pretty good, but since last night, everytime when i try to play, i get the following error:
There was an error connecting to EA Servers. Please try again. (0x10007)
Persona ID: 1804794-1575688114
User Name: Mizugaki41, Server: ufc-mobile-s1
Version: 1.1.748860
(please see the screenshot)
I mention that i wasn't using any personal account, i suppose that the account is a random one, assigned automaticaly by the server.
I don't want to lose my progress, please instruct me what to do to solve this issue (don't want to delete the game's data and start all over, i know it will work, but i've struggled to get to a point and i'm not willing to go back to scratch).
Thank you in advance.
- Anonymous10 years ago
Yeah. This is the answer from EA:
===
From: Bikesh K Sent: Apr 28, 2015 12:21:17 PM
Thank you for contacting Electronic Arts Customer Experience.
I understand that it is disappointing and I apologize for the inconvenience caused by it. Surely, we will get it sorted. For that, I will have to request you to perform some troubleshooting at your end.
please go through the following link:
http://help.ea.com/in/article/troubleshooting-steps-for-android/
If you have any further concern regarding your issue, feel free to contact us.===
Apply the 6th advice: Clear your cache to check if you're synced properly.
It worked for me, the game now connects and the progress was kept.
Cheers.