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Anonymous's avatar
Anonymous
10 years ago
Solved

There was an error connecting ...

Hello.

I've played UFC Mobile for a few days, evolved pretty good, but since last night, everytime when i try to play, i get the following error:

There was an error connecting to EA Servers. Please try again. (0x10007)

Persona ID: 1804794-1575688114

User Name: Mizugaki41, Server: ufc-mobile-s1

Version: 1.1.748860

(please see the screenshot)

I mention that i wasn't using any personal account, i suppose that the account is a random one, assigned automaticaly by the server.

I don't want to lose my progress, please instruct me what to do to solve this issue (don't want to delete the game's data and start all over, i know it will work, but i've struggled to get to a point and i'm not willing to go back to scratch).

Thank you in advance.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Yeah. This is the answer from EA:

    ===

    From: Bikesh K Sent: Apr 28, 2015 12:21:17 PM

     

                              Thank you for contacting Electronic Arts Customer Experience.

    I understand that it is disappointing and I apologize for the inconvenience caused by it. Surely, we will get it sorted. For that, I will have to request you to perform some troubleshooting at your end.
    please go through the following link:

    http://help.ea.com/in/article/troubleshooting-steps-for-android/

    If you have any further concern regarding your issue, feel free to contact us.

    ===

    Apply the 6th advice: Clear your cache to check if you're synced properly.

    It worked for me, the game now connects and the progress was kept.

    Cheers.

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