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Does it work if you try installing it from a different Gamertag or by removing your Gamertag from the console and re-add it? It's likely this is account related as we haven't seen any other reports on this and it's a matter of identifying what's causing it not to install.
Have you checked your console to ensure it has the latest software update and power cycled the console?
Yes that's what I said.
I have the discs, I insert the discs, nothing comes up, so I went to the store, and both games are now unavailable to purchase. What I was saying before is that usually when you insert a disc, the game installs. However, it is now totally unavailable in the store. Are you telling me that if it's unavailable in the store, that it will install anyway when a disc is inserted? Because that's what isn't happening. There is no option on an Xbox One to download manually with a disc, without using the store, for obvious DRM reasons.
My console is newly updated and this problem has persisted over months. The reason nobody else has had this problem is likely because not many people uninstalled the game and then tried to reinstall them now they've been made "unavailable". I'll try power-cycling and checking my account but I have no other issues with any games that aren't UFC 1 or UFC 2. 3 is available and is redownloadable too. I'll update when I've tried these fixes too.
Thanks
- EA_Blueberry5 years ago
Community Manager
@rgn4re7nbgxz Hey there. Wanted to check up and see if you're still having trouble with this. Hopefully those steps worked, keep me updated!- 5 years ago
Hey. Thanks for following up.
No I tried all those suggestions and none of them changed it.
UFC 1, 2 and 3 are "currently unavailable" on my Xbox One, with a disc, on two seperate accounts. And 1, 2 and 3 are also "currently unavailable" on the PS4 store too. I doubt it's my console since I've updated it, power cycled it, not to mention the games aren't available to buy on my phone online either for both stores.
Unless EA retroactively region locked the games for Oceania only (which is terrible considering I spent significant money buying all 3 games new), or its unavailable for more than just my region.
It sucks because of the downward trajectory of the series. UFC 1 sucked compared to Undisputed 3 or even EA MMA and the Fight Night series, UFC 2 was the height of the series (which the features slowly being stripped away in follow ups), and 3 and 4 were rinse and repeat cash grabs. Luckily you guys heard our complaints about buying movies as microtransactions in 3, only to then drop a bunch of awful looking cosmetics, in a sport with a regulated uniform (which isn't a feature anymore, you actually can't even choose the shorts fighters actually wear! Only denim bs and holographic underpants...)
I'm a massive MMA and UFC fan, so I would buy any combat sports game (and I have!). Either theplentiful bugs, awful ground game, and lack of general content in 4 improves miraculously, or the other games become available again. Otherwise I'll have to switch back to Undisluted 3 on my PS3, and avoid EA from now on. The games don't even have to be good, they just have to work.
- EA_Blueberry5 years ago
Community Manager
@rgn4re7nbgxz There are region locks for PlayStation and for Xbox if you're trying to install the game with a disc from Europe on a North American console you will not be able to. That doesn't seem to be the case though since you said you've installed the game with the same discs a while back.
Did you ever reach out to Xbox Support to see what they could find on their side for your Xbox account?
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