Forum Discussion
Anonymous
8 years agoOK, we are playing on PS4 and both have NAT Type 2 set.
The above mentioned additional ports are for Xbox.
EA_Blueberry
Community Admin
8 years agoHey @HimanshuVO
NAT Type 2 should be okay. It's likely a router configuration from either your friend or your friend's end that needs some slight adjustments.
- Make sure the UDP and TCP ports are opened for PlayStation 4. https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
- Make sure you both perform a power cycle with the console. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice). Turn it back on after 1 minute. Launch the game.
- Reboot the modem/router by unplugging it for several minutes.
- Ensure UPnP is enabled on your router's admin settings.
- Ensure you both are on the same internet protocol listed under your router's admin settings. It will either be IPv4 or IPv6.
- If you or your friend are on a WiFi connection, try matchmaking while your PS4 is hooked up with an Ethernet cable to see if that gets around this.
Keep us updated and good luck!
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