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XxTheRealDeal91's avatar
5 years ago
Solved

UFC 3 Crashing

I got the game three days ago, it won’t let me past the main menu IF I get there. I have tried the following multiple times EACH;

Cleared Reserved and Profile Space

Uninstalled and Reinstalled the game (Waited an hour to reopen after reinstalled)

Reset the power supply (hold button down until a hard reset, unplug cord for 30 seconds, turn it back on using button)

Factory Reset of my console

No, I do not have an external hard drive, and no, it doesn’t work on other consoles.

Help me out before I refund this

  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago

    @XxTheRealDeal91 

    Thank you for providing all the steps you've already tried from your end, that will help speed this up.

    • Do you have any external devices attached to your console like a guitar hero dongle, controller charging dock, or anything else? 
    • Your title is UFC 3 Crashing. When you get to the main menu does it give you an error message or does it dashboard to the PlayStation/Xbox homescreen with no error?
    • Do you have EA Access and did you purchase it after a Play First Trial?
    • Are you able to get passed the menu by visiting Help.EA.com and sign in using your PlayStation or Microsoft credentials? (This way your Xbox/PlayStation account pings our servers)

63 Replies

  • roypaaa's avatar
    roypaaa
    5 years ago

    Platform: xbox 1

    Purchased via digital not EA access

    Gamertag: roypaaa

    Purchased the game a week ago.  Was working fine.  Purchased some UFC points yesterday.  Game crashed right after purchase of said points.  Now game crashes at main menu after you click any button after the Conor page.  I tried all the recommended fixes in these threads...nothing works.

  • This is finally fixed, I received an update today and have been able to play for the first time in 2 months!!!

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    5 years ago
    @jayeand5 Yes, an update went out on the 17th to help address this. We posted it here: https://answers.ea.com/t5/UFC-3/Patch-To-Address-Xbox-One-Crashing-June-17-2020/m-p/9231493/thread-id/2445

    I'm going to close this thread down from further replies to avoid others from assuming this thread is related to general crashes. Thank you all again for your patience surrounding this and we apologize for any frustrations you've experienced along the way.

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