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Mindjalie's avatar
4 years ago
Solved

Ufc 4 ea play cant download

I had the game, no issues. Suddenly today it says i dont have required license. I reeboted ps4, updated license. Still didnt work. And then i deleted the game. But now whenever i try to download the game i only get the test version shown or the buy option. Whenever i try to download the test version it wont work. Is ufc4 removed from EA play? Im on a ps4 btw.

  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago

    Hey, UFC fans.

    This should be resolved by now. Are you all able to see the game and download it now from the store or Games Library if you previously had it?

10 Replies

  • Downloaded UFC 4 on PS4 off EA Play a month ago. Went to play again today and it now asks me to pay £54 to buy the game, yet still shows on the playlist in the hub. Unistalled the game, went to download again and no option to download for free. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    Hi, @peanut5948 

    Thank you for letting us know about this. Can you let me know if power cycling the console helps refresh the EA Playlist for you?

    How to power cycle your PlayStation console

    1. Touch the power button on the front of the PS4/5 for at least 7 seconds (until the system beeps twice).
    2. Turn it back on after 5 minutes. Launch the game.
  • peanut5948's avatar
    peanut5948
    4 years ago

    Tried that and it didn't work. Spoke to EA Chat and they said it was a PSN issue. I have a support ticket with them and awaiting a reply 

  • I also began getting this error 2 days ago.

    Updated licences on ps4, rebooted and uninstalled.

    Now I cant download it again. Same problem.

    My friends does not have this issue and can play as normal.

    Edit: Actually. Now the download button has returned. Downloaded, installed and started the game. Seems to work again 🙂

  • Damn, still no download button for me ☹️

    Did u do something to make it come back or did it come back automaticly?

  • joner85's avatar
    joner85
    4 years ago

    @Mindjalie wrote:

    Damn, still no download button for me ☹️

    Did u do something to make it come back or did it come back automaticly?


    It appeared automatically. Didn't do anything special. Let's hope you get it back also.

  • Hey try uninstalling the game and downloading it again from ps mobile app . I had the same issue as yours, but I was able to download the game again from ps mobile app

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    @Adittya54 wrote:

    Hey try uninstalling the game and downloading it again from ps mobile app . I had the same issue as yours, but I was able to download the game again from ps mobile app


    Thank you for sharing the workaround.

    We've raised this up to the teams here to have it looked into. We'll update you all the status of this as quickly as possible. 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    Hey, UFC fans.

    This should be resolved by now. Are you all able to see the game and download it now from the store or Games Library if you previously had it?

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