Thanks for the response. NAT type 2 should be fine. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
Community ManagerHello, @MrCuddles671
What error are you getting when you try to play your friend?
It says "In order to access the online features for this title, all active users must be signed in PSN & Ea servers. Visit http://ea.com/unable-to-connect for addtional information."
Community ManagerWhen exactly do you get this error? Can you find your friend and match up, but then the match starts and you disconnect from them while getting this error? Does it only happen with this particular friend?
I'd like you to check your NAT setting. To do that, go to the network settings screen on your console and let me know what the NAT type is. Thanks!
I get it when I try to use any of the online features in the online mode. I still receive my friends invite, but I get the same error page when I go to accept it.
NAT type: Type 2
Community ManagerThanks for the response. NAT type 2 should be fine. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
