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My UFC4 has been “Unable to connect to EA servers” for DAYS. I can’t get online, which isn’t too bad of an issue but now I have ZERO access to all the things I PAID for and there now just about zero customization options. I’ve already done EVERYTHING I possible can on my end and went to support chat as a last resort and even they weren’t able to help me in anyway. What is going on and how is EA going to fix this once and for all????
- EA_Aljo4 years ago
Community Manager
Hey there, @A_Raven_Dreary
We can go through some connection troubleshooting to try to resolve this. It looks like you're playing on PS4 so we'll start with the basics. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
- 3 years ago
I'm having the same problem
- EA_Aljo3 years ago
Community Manager
Have you tried the suggestions in this thread? What platform do you play on and is a wired or wireless connection being used?
- 3 years ago
I have the same problom i did the steps you said to do but it still shows me the same error and i bought the the playstation plus to play the online mode what can i do?
- EA_Aljo3 years ago
Community Manager
Try deleting the personal saved data for UFC 4. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate UFC 4 and delete the saved data.
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