UFC Bruce Lee Free Download
I was attempting to take advantage of this promotion: http://www.easports.com/ufc/news/2014/ea-sports-ufc-bruce-lee on the PSN.
When I attempted to checkout, I was asked to pay $5.99.
I contacted PSN and I was told that the promotion must have ended early.
Below is the text from the PSN rep:
Rudy: Hello, My name is Rudy how may I assist you today?
You: Hi Rudy
You: I read this article: http://www.easports.com/ufc/news/2014/ea-sports-ufc-bruce-lee
Rudy: Hello Bobby.
You: I tried to download Bruce Lee, but the PSN was still asking for $5.99 for the bundle. Am I doing something wrong?
Rudy: I see Bobby and we really apologize for all the inconveniences you have experienced. It will be my pleasure to assist you with this request.
You: Ok, thank you so much
Rudy: How much is the bundle?
You: It is $5.99.
Rudy: Could you please explain me your problem a little bit more
You: I went to the PS Store and added the bundle to my cart and when I was trying to checkout
You: I was asked to pay $5.99. According to this article, this should be free until today.
Rudy: Please wait a moment.
Rudy: Sr it seems that the promotion ended already.
You: I thought it was until today?
You: Isn't today Jan 5?
Rudy: It is January 6 already Sr.
You: I've been trying since 8:30pm CST.
You: It's only 11:30pm CST here in Chicago.
Rudy: Actually is based on Pacific Date Time Bobby, January 6th.
You: If that's so, it's 9:30pm PST.
You: Where is Pacific Date Time? Asia?
You: The article specifically states, "Playstation Network – North America: December 22, 2014 to January 5, 2015"
Rudy: I am sorry Bobby, if you are not able to buy the content is because UFC eneded the promotion already.
You: Ok, I'm just upset I purchased the game specifically to play as Bruce Lee for this promotion.
Rudy: My apologies for the inconveniences Bobby, please contact UFC for better asistance with this inconvenience.
You: Ok, thank you.
Rudy: You are welcome. Is there anything else I can assist you with today?
You: No, that will be all. Thank you for your assistance.
Rudy: Excellent, it has been a pleasure assisting you today. Please click on the following link to evaluate the assistance that you have been given today, we as PlayStation would really appreciate your feedback. Thank you so much!
https://support.us.playstation.com/ci/documents/detail/5/553/12/a28f9344caa3210c8529d6c36d68bd46b0a66e79
Rudy: Have a Great Day. Thanks for chatting with us
Please let me know if you can help. I purchased this game specifically to play as Bruce Lee.
Thank you for your time and consideration
