Solved
UFC freezes on load
UFC 3 won’t load, just keeps freezing and bringing me back to Xbox dashboard. Worked fine yesterday, only a few people are being effected by this. I love this game what do I do?
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerDo you both play on Xbox One or PlayStation 4?
Can you get back in if you power cycle your consoles and network?
Reboot the power to the modem/router
- Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.
How to power cycle your Xbox console:
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console’s power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
How to power cycle your PS4 console
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.
Yes I’ve done all that, I’m currently waiting to hear back from Microsoft, I have a 24 hour support ticket where they are supposed to have an answer for me by tomorrow. I am able to play the game on the same Xbox using a new Xbox gamertag I created. But it still freezes when I try and load it up on my original Xbox gamertag
I don’t want to lose all my progress though. There’s just no reason for this
The power reset for Xbox one does not work to fix the problem
Well now turning off the connection won’t even do the trick. It’s back to being broken
Same thing happened to me I agree that you shouldn't have to do any of all that extra stuff I've done all the steps and it still freezes on the loading dock menu
