5 years ago
UFC freezes on load
UFC 3 won’t load, just keeps freezing and bringing me back to Xbox dashboard. Worked fine yesterday, only a few people are being effected by this. I love this game what do I do?
@MADSTEEZ4 wrote:
Bruh it’s on both Xbox and PlayStation. And they’re all at the same point too just read the posts. And there are both ea access and standalone purchases that aren’t working
Sorry, let me clarify. I'll need it in this format so we can gather account examples to send it up to the team. I've read the thread already and escalated this up to our internal teams to be aware of and we'll need to dive in deeper with specific account examples. I know it's affecting both Xbox and PlayStation, but it helps if we know which platform everyone is being impacted on so we can separate Xbox from PlayStation users. This message is also broad enough so if ayone is now joining the thread they can add in this info we are requesting. Does that help?
That clarifies perfectly.
platform: Xbox One
gamertag: II MADSTEEZ II
So as soon as I click into the game, and it boots up to Conner McGregor picture and you must press any button to get it in, once I do that and I’m brought to all the different fight modes, almost immediately after ( ranging from 1-15 seconds) a buzzing sound will go off, freezing the game, then booting me back to Xbox dashboard. I bought the game 2 years ago in an Xbox sale standalone and has worked perfectly up to like a week and a half ago.
@MADSTEEZ4 @RealGypsy @DrunkLonewolf @zChairmanMa0
The information you've provided has been incredible, thanks for going into detail on what is happening from your ends.
Would you all let me know if deleting the Gamertag from your console and re-adding it helps at all? What @zChairmanMa0 said was interesting how it starts to freeze again once the Gamertag is re-linked to the EA account. There could be some corrupted cloud data for the Gamertag that needs to be worked out by re-adding the account to the console. Let me know if this helps.
https://beta.support.xbox.com/help/account-profile/manage-account/add-remove-account-xbox-one
I deleted my gamertag and account from the console, also deleted and relinked my gamertag to eat and still no luck. It's still booting me after the main menu.
Thanks. A player recently experiencing something similar with Madden was able to fix this by resetting their login info at Origin.com. Would you mind trying a password reset at Origin.com to see if that helps? After resetting your password, be sure to power cycle your console so it re-syncs with the EA servers.
Hello again just tried deleting my gamertag and installing it again that didn't work I tried the reset password for ea that didn't work either
Deleting the gamertag had no impact on the issue . however I have been able to get logged on if I just repeatedly try to load the game seems to work like the fifth or sixth attempt