Forum Discussion

Anonymous

Not applicable

10 years ago

Solved

ultimate team - My honors not appear

Ultimate team, I was first in 6 different categories, in honor of the heavyweights, but only received the honor in one of them. 5 missing.
I attached my photo showing that I was first in the previous week, but not received the honors. My name is still her first update until the system tomorrow.
I await news

Straatford87
10 years ago
Hi @TimeForteYoutube,

We won't be able to restore any of those statistics. I am not sure how this was caused but any issues with Ultimate Team are usually connection related. I would therefore recommend to look over our connection related articles:

http://help.ea.com/en/article/online-ports-to-improve-your-ea-sports-ufc-2-connection/

http://help.ea.com/en/article/connection-troubleshooting-basic/

http://help.ea.com/en/article/connection-troubleshooting-advanced-playstation/

3 Replies

Straatford87
DICE Team
10 years ago
Hi @TimeForteYoutube,

We won't be able to restore any of those statistics. I am not sure how this was caused but any issues with Ultimate Team are usually connection related. I would therefore recommend to look over our connection related articles:

http://help.ea.com/en/article/online-ports-to-improve-your-ea-sports-ufc-2-connection/

http://help.ea.com/en/article/connection-troubleshooting-basic/

http://help.ea.com/en/article/connection-troubleshooting-advanced-playstation/
Anonymous
Not applicable
10 years ago
That's absurd, I have no connection problems when I'm playing, I have no problems with you guys shop when I'm spending money and now you guys come say you have problem when receiving the statistics and can not do anything .... amateur game . I will warn everyone not to invest money in a game where the statistics are not reliable. that deception, I will not spend any more real in that game and will alert so that no one else spend money too.
Straatford87
DICE Team
10 years ago
@TimeForteYoutube

Sorry that I couldn't give you further help. I understand your frustration though. If you come across anything else you need help with or you have further questions then you are still free to reach out to us again.