If you are unable to purchase the points via your console, could you please try purchasing them via the Playstation Store website?
DICE TeamIf you are unable to purchase the points via your console, could you please try purchasing them via the Playstation Store website?
DICE TeamIt can take up to 48 hours for the points to appear. If the points still don't appear once that time has passed then please contact our EA Advisors via EA Help so they can walk you through getting the points you purchased.
To setup your contact via EA Help first start with selecting your country or language. If your country or language isn't listed then select either United States or United Kingdom.
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@theAttoAlliance wrote:
So I have an American registered PSN accout. I wanted to buy coins for the ufc ultimate team but couldn't through the game menu, so I did so through the store. The problem now is my ufc points balance is still at 0. Restarted my console, waited and waited, still nothing. Any idea what I should do?
Did you buy the points from the account you had for that region? Ex: I buy points from the US store to use on my UK account. The code wouldn't work because the regions have different stores. You obviously know this though, or you wouldn't have made the account for the US. Just making sure you bought them with the right account. Sometimes people leave their main account open when playing on another account. If your billing info is tied to that account, you are basically still using that info to buy things.
Many thanks for the reply. Like I said before, I have a PSN account registered to the USA. Because of this, I'm always careful to purchase add-ons and other things ONLY through the PSN site or use vouchers in US dollars. But your reply got me thinking. I have a USA account, but I currently live in The Netherlands. So all recent games I've bought have been bought in the Netherlands. Do you think there's a region lock or something similar affecting me? (i.e. I have a usa account but might have a Europe region locked game disk). Every time I try to check the store on the UFC 2 in-game portal, it always comes back with a "there is no content. It might not be for sale yet or might no longer be for sale" error message.
@theAttoAlliance wrote:
Many thanks for the reply. Like I said before, I have a PSN account registered to the USA. Because of this, I'm always careful to purchase add-ons and other things ONLY through the PSN site or use vouchers in US dollars. But your reply got me thinking. I have a USA account, but I currently live in The Netherlands. So all recent games I've bought have been bought in the Netherlands. Do you think there's a region lock or something similar affecting me? (i.e. I have a usa account but might have a Europe region locked game disk). Every time I try to check the store on the UFC 2 in-game portal, it always comes back with a "there is no content. It might not be for sale yet or might no longer be for sale" error message.
I'm not sure if the discs are region locked. I really don't think they are though. I think it is all based on your region and language settings for that. Are you signing out of the other account when you play on the US region one? It could just be the link to the store is messing up. Although, it does seem too coincidental that it is happening on just the one account. Does it do that when you are on your main account? The only place it might not be released yet is Japan. For some reason they always get these types of games later. Not even sure they released it in Japan yet.
