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I'm in the same situation. I contacted Amazon.com regarding the issue and they told me I needed contact EA. When i called the number that they gave me, The number said we have revamped our customer service go to ea.help.com and then the call was disconnected. I went to the website and reported my issue and was told I needed to get the code from the retailer.
Talk about a run around. So back to Amazon and the new rep I talked to reported the issue to their marketing and promotions team and will be about a business day for them to contact me. Better than waiting on hold, but this is definatley not worth some code that should have been delivered in the first place. I guess big companies like this don't really care anyway, so not gonna pre order an EA game again.
- EA_David12 years ago
Community Admin
I'm sorry to hear that you're having a bad experience with this, The codes should have been granted by the retailer.
If you've been playing career mode it's worth noting that he Bruce Lee can be unlocked by beating it on Pro or higher, so if you're close you might want to just do it that way.- Anonymous12 years ago
David,
That still doesn't solve the problem of us not receiving the code when we've pre-ordered.
There has to be something EA can do to rectify this situation.Some people don't care to play career mode to unlock Bruce Lee.
- Anonymous12 years ago
i pre-ordered it mainly because the Bruce Lee hype, and i am too not getting the code when i pre-ordered from Amazon. feel terrible about this.
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