@T2ThEcUp Ok, your post was moved to the appropriate board.
How does the issue manifest, do you get any error messages? If you can appear to create the game face in the webpage, but then can't access it in-game you may have an account mixup.
@T2ThEcUp Thanks. I don't use my PS4 for browsing much but I think any updates are sent through automatically, so that's likely to not be a factor.
Can you try a regular desktop with an updated browser? Unfortunately game face uses certain tech so won't work on all browsers.
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