Will this game ever be fun?

After becoming irritated with how frustrating this game is, I decided to look at reviews online and saw one that exemplified my feelings- if the game isn't fun after 2 hours, there's a problem.

Well, I further than 2 hours in, and this game still isn't fun.  Guess I don't matter to EA because I bought the product at Gamestop, so I don't qualify for your "Great Games Guarantee".  Or maybe it's because you've realized that this isn't a very great game at all.  Subpar sounds a little more like it.

A great game would allow some sort of customization on controls (I know, you have this tab under the customization tab, but you only let me look at controls there you sly devils).  A great game might even give me a tutorial that lets me learn the game by doing something besides pressing a scripted button at the scripted time (are you trying to be an RPG withe QTE now?  Apparently).  Hell, a great game may even have a semi-intuitive control scheme where we can understand why defend and slip/dodge can't be mapped to the same button (as of right now, my best bet is either because you have zero product testing or because you are all spiders and have extra appendages to play with).

So my question EA is whether your game is ever going to be fun to play, or do I get to brag to all my friends about the "great game" you guarantee I won't enjoy?