Forum Discussion
disable ipv6 it works for all of the ea games this is the solution
how do u disable that
- EA_Blueberry5 years ago
Community Admin
This post is from 2014 so I'm going to close it off from further replies as the others have likely moved on and we want to prevent necroposting. IPv4 and IPv6 can be enabled under your router's admin panel. The instructions on how to login to your router admin portal are generally located on the router itself. If you still need help with this, please reply to a more recent thread or create a new one if you can't find a thread similar to what you're experiencing. Please let us know as much information as possible, such as platform you play on and what troubleshooting steps you've already attempted. Sorry to hear about the connectivity trouble and we'll do our best to help get you in the game as soon as we can. Our Live-Support team can also be reached at Help.EA.com.
Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.
AHQ Forum Rules: https://answers.ea.com/t5/help/faqpage#dos-donts
Connection Troubleshooting
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/