500 shields for rank unlock not tracking

Hello, i started playing apex legends recently, i have about 20 hours of playtime and im still trying to unlock ranked to play with my friends, but im stuck at Boot Camp to restore 500 shields with cells, batteries or pheonix kits, but it is not tracking, i restore shields but they dont add up to the task, i tried reinstalling the game, i searched forums and from others sources, there are a few people with this problem but havent found a way to fix it, everyone just comments in the forums stuff like ,,same,, and ,,i have this problem too,,. i dont know what to do anymore