Ideas
AdaDebox
2 days agoNew Spectator
Having the same exact situation here. Bought the 20 Apex pack promotion and when trying to upgrade the packs with tokens, I got a server error message. Tried to restart the game and packs, coins and tokens were gone with no sign of any new items. Tried to contact the EA Team and they told me to wait 24 hours and see if they would appear on the game.
Its been 3 days and no sign of any new items, packs or my coins back. :(