Thunderbolt Audio Issues
Since the last EAC update in September I have been unable to play due to issues with my Thunderbolt Audio Interface. I have a Presonus Quantum 2626 that I have been using for 4 years and never had an issue with Apex. At this point I have narrowed it down to The Thunderbolt interface specifically with Apex. This issue is not present for any other game or system on my PC. I have done everything from a fresh Windows 11 install to Bios Updates and more. It seems that when the game is running there must be a hook running through the kernel system slower than the Thunderbolt clock speed and causing the interface to crash then the game locks up until the interface is power-cycled. It takes less than 5 minutes to replicate the issue repeatedly. If I disconnect my interface and purely use Windows Audio from the headphone jack the issue disappears but I don't think this should be the solution as I have played Apex with this exact setup for years. Would love to see this addressed as I much prefer my normal audio setup for streaming, monitoring, and recording purposes. Thanks
One of my kills wasn't counted
So i was playing ranked plat 1 and i had 5 kills 1 assist and 2 participations.I was playing top 3 and i was killed but when i cheked my stats and points 1 of my kills wasn't counted. I didn't lose a lot but i think this is a bug that sould be fixed.At the end my kills at the summary sections were 5 but the experience section showed that i have only 4 kills and the game even didn't coun't the points. Thank you, here is how it looks in game.Disconnections when trying to start a match.
After the last update, whenever I try to start a game, every 10 attempts, at least 8 times I get an error message after finding the match and I am returned to the lobby. When I play with my friends, someone in the group always gets disconnected. I know it's not the network because my friends are from other states and cities, and they are also getting disconnects when trying to start a game.
Random Game Freezing, and then game crashing without the game acknowledging it.
I have no clip of this but it was happening like a game or two straight where the game would just freeze like no audio nothing just one frame, and I don't think my FPS dropped or anything but the game was just pausing like literally someone had just hit the pause button on the whole lobby,. Then my last game it was the longest pause and that's when it gave up and crashed.. I'm a PC player and I was playing Wild Card, I don't know if it matters I'm in a party with my Xbox friend as well.Ranked points reduction due to poor internet
My Internet was acting up so I restart my Xbox to fix it as it normally works and I load back in and im still lagging next minute it goes to main menu and says code shoe and I dont load back into game so I then get -225 because im in pred, can I get these points refunded.Reconnect constantly doesn't work causing abandon penalties
I have problems all the time with the reconnect function not able to reconnect to matches (mostly mix tapes). This is a long standing problem for me, your game kicks me out for whatever reason, I try and get straight back in and the reconnect fails and causes abandon penalties. And if this happens multiple times the penalties can end up being very long.
