ASH locked and cannot be unlocked

Hey Asfd5679​,

Please take another look in-game when you get a chance, it looks like this should be all fixed up.  

I have this glitch with conduit

x4v4nd​ 
Good to hear it, thanks for the update!

Awesome skin choice as well there, 𝖬̶𝗋̶𝗌̶ 𝖥̶𝗋̶𝖾̶𝖾̶𝗓̶𝖾̶ Ash.

Thank you very much for fast help, yea she's open

Hey x4v4nd​, thanks for letting us know.

You should be all set next time you get a chance to check in-game, let me know how that looks!

EA_Mako​ Hey bro, have too this problem :/

XpyKids3D​ Takal​ 

Hey there,

I'm seeing Ash should be available to both of you once again, thanks for the posts!

Let me know if you're still not able to select her next time you get a chance to play.

EA_Mako​ My ash has been locked for a while and i only just found this thread, can you please take a look for me.

Platform: PC / Steam

Ash was previously unlocked on my account and I have used her before.

Now Ash is locked again.

When I select "Unlock Legend", the unlock information is blank. There is no option showing the required Legend Tokens or Apex Coins.

My Ash statistics and previous play history are still present.

I have attached screenshots showing:

1. The current Ash unlock screen with the blank unlock section.

2. My Ash statistics and previous play history.

Thanks WONDEWA​, that gives us a bit more to see behind the scenes.

It looks like you should be all set here as well, let me know if you're still not seeing Ash next time you get a chance to play!