Incorrect Abandon Penalty and RP Loss Due to Anti-Cheat Authentication Error

I am submitting this report regarding an unfair abandon penalty and a loss of -162 RP in Apex Legends caused by a server-side anti-cheat authentication issue.

My squad and I were about to queue into a ranked game when the server displayed an error stating that the anti-cheat authentication had failed or that the anti-cheat could not be run properly. As a result, the server kicked me and the rest of my squad out before the match could properly begin.

This was not caused by my internet connection, manual disconnect, or any action on my end. It appears to have been a server-side or Easy Anti-Cheat issue.

As a result, I still received:

An abandon penalty

A loss of -162 Ranked Points (RP)

This is extremely frustrating because I did not intentionally leave the match, and neither I nor my squad were able to continue due to a system issue outside of our control. Players should not be penalized for failures related to server stability or anti-cheat authentication problems.

I would like this case reviewed and request:

Removal of the abandon penalty

Restoration of the lost -162 RP

Investigation into the anti-cheat/server issue to prevent this from happening again

Please review my account and match history to confirm the disconnect was caused by the authentication error and not intentional abandonment.

Thank you.