REQUEUING DISCONNECT / ANTI-CHEAT NOT RUNNING
Every time I requeue in ranked matches (not go back to the lobby to requeue), I get kicked as soon as the next match starts and get the "Anti-cheat not running" error and when it allows me to get back in, it won't let me back into the match and I get the abandonment penalty every time. I don't understand why this is happening and I should not be losing RP for something that isn't my fault.6Views0likes0CommentsStop Wrongfully Banning Innocent Apex Players!
EA团队对封禁所有人一视同仁,无论你是真正的玩家还是作弊者。 我总共发了十封邮件,但全部被自动系统屏蔽了。我注册了六个新账号,但每一个都被立刻封禁了。 为什么一个普通人只是热爱这项运动,渴望成为职业选手,却不断遇到一个又一个障碍? 我玩《Apex 英雄》超过6000小时,瞄准训练软件也花了近1000小时。我每天花几个小时在射击场练习后坐力控制。 我想如果我的主账号被错误封禁,我就放手,重新开始一个新账号。但我创建的每个新账号都会立刻被封禁。 我真心希望官方团队能看到我的申诉,解除对我设备的硬件ID封禁。我热爱我的生活,也比什么都更爱Apex英雄。 我可以忽略所有问题——未解决的作弊者、糟糕的服务器性能、糟糕的游戏优化以及其他一切。我对这些都没有怨恨。 请别再封禁我的账号了。我真的很喜欢玩这款游戏。硬件ID被封锁后,我完全没有办法再玩了。 我买这台全新的电脑是借来的,专门为了保持稳定的240帧。 我才用了一个月。 我从第7赛季开始玩这款游戏,那时《地平线英雄》刚发布,现在已经是第29赛季了。 我绝不会作弊。 ... 我一个月内被举报了152次,不是因为作弊 。 我准备做的是开直播来推广游戏《Apex》。 我们是互利的。10Views0likes0CommentsMistake in rank system bug
Hello, I am currently ranked silver and can not play with plat players on my team due to the rank system you put in place. I took a photo of being silver but still being placed in plat lobbies. Please fix this, and I would like heirloom shards for my finding of this mistake by your team and the inconvenience of me being restricted from playing with my teammates but not my opponents. I have added two photos for reference. One is my lobby players, and the other is me spectating a team that killed me.17Views1like0CommentsFalse Ban – Wildcard Mode High Damage
社区经理们,大家好, 我的Apex英雄账号(Steam,EA邮箱:[[edit: email address removed]])因“游戏性增强”被永久封禁。 我提交了两次申诉都被驳回了通用模板的拒绝,且没有审核我的解释。 事实: - 我最近只玩过万能卡/混音带模式。这些模式包含大量机器人——正规玩家通常每场比赛造成2000+伤害,并获得10+击杀。 - 外设:SteelSeries Apex Pro TKL(快速触发开启,无宏)+ Razer Viper V3 Pro(默认,无宏)。这些都是合法的电竞设备。 - 禁止作弊、脚本、叠加(禁止准星注射器,禁止CE),禁止账户共享。 我恳请将此案标记为另一位服务条款分析师进行第二次人工审核匹配遥测数据,因为这似乎是自动误报。 感谢您的时间。 起源ID / 游戏内名称:[Ethereal] 地区:亚洲 / 中美洲28Views0likes2CommentsWrongful ban, and can’t even appeal
As you can see, it says that I’m not banned, and once I get in game it says my account is banned (almost 2 years and no justification), and now I can’t even appeal since it shows on the site nothing. Talked to support 3 times already and said I was getting it fixed and still nothing. This company keeps getting better and better.38Views0likes3Comments