Unable to connect to EA Servers (Code Anti-cheat authentication timeout).
I kept receiving the following error when trying to connect to apex legends: "Unable to connect to EA Servers (Code Anti-cheat authentication timeout). Please check your Internet connection and try again. See ea.com/unable-to-connect for more information." I've tried the following: Switch off router for >30s and switch on Run apex legends and "EasyAntiCheat_EOS_Setup.exe" as administrator Verify file integrity via steam Re-installed Apex legends Nothing seems to work. I can access occasionally but most of the times i will receive this error. Could you please advice?APEX account ban due to errors
My APEX LEGENONS [edit: email address removed] I was mistakenly banned, and my ban history is even gone. I am not even given an appeal portal, and the one I am currently using [edit: email address removed] There is no cheating issue with playing APEX on my account. What is the reason for this [edit: email address removed] It's been bannedWildcard Mode Weapon Enhancement Feature Causes False Account Bans
Hello, I would like to report an issue that occurred during the recent Wildcard Mode event. After participating in several matches, my account was suddenly suspended. The weapon enhancement feature in Wildcard Mode appears to function normally during gameplay, but using it seems to trigger the anti-cheat system to detect it as an illegal weapon modification, resulting in an immediate suspension. I kindly ask the development and support teams to investigate this issue and review all account suspensions related to the weapon enhancement system in Wildcard Mode. I hope this matter can be acknowledged and resolved soon so that affected players can regain access to their accounts and continue enjoying the game. Thank you for your attention and effort in maintaining the fairness of Apex Legends.Match making and Smurfing
In this match from the beginning my entire team kept dying because the entire other team were waiting at spawn points to kill us, were using cheats such as aim bot and assist, and just not allowing us to have an opportunity to play and I play in may to many broken matches because the servers are broken…. Fix this before people start going to other games because this is ridiculous and not fun anymore… apex is ruining gamingAppeal for APEX account suspension
My APEX account was mistakenly banned on the 15th. I can assure you that I have never cheated, but on the APEX forum in China, many accounts were banned on the 15th. I submitted an email to appeal my account ban on the same day, but I have not received a response yet. Could you please provide me with a specific response time？And how to contact EA customer service.Unjustified ban, disrespect for their players on the part of the developers
in English: My best friend was banned, as support said (for cheating), BUT MY FRIEND HAS BEEN PLAYING THIS GAME SINCE THIS GAME CAME OUT, he was in the pro league, he just has the skill. Nickname of my friend/legendary Apex player - hisofu twitch: https://www.twitch.tv/hisofu !!!!!!!!! Please unban him. The ban is unjustified!!! He was playing your game on stream and was instantly banned. He's never played with cheats; he's a decent and honest citizen. He's very kind and responsive, and you don't care about your players. Please note, thank you in advance. на Русском: Моего лучшего друга забанили, как сказала поддержка (за читерство), НО МОЙ ДРУГ ИГРАЕТ В ЭТУ ИГРУ С САМОГО ВЫХОДА, он был в профессиональной лиге, у него просто скилл. Никнейм моего друга/легендарного игрока Apex - hisofu на Twitch: https://www.twitch.tv/hisofu !!!!!!!!! Пожалуйста, снимите с него бан. Бан необоснован!!! Он играл в вашу игру на стриме и был мгновенно забанен. Он никогда не играл с читами; он порядочный и честный человек. Он очень добрый и отзывчивый, а вам плевать на своих игроков. Обратите внимание, заранее спасибо.
Recent EAC Update Disables Custom Mouse Acceleration
Recently tried to revisit Apex Legends and noticed that a recent update seems to have disabled my custom mouse acceleration ( Raw Accel / Custom Curve Pro). This setup has always worked fine before, but now the acceleration curve no longer functions when the game is running. These tools have been widely used by many players for personal mouse customization and do not provide any competitive advantage.
Thunderbolt Audio Issues
Since the last EAC update in September I have been unable to play due to issues with my Thunderbolt Audio Interface. I have a Presonus Quantum 2626 that I have been using for 4 years and never had an issue with Apex. At this point I have narrowed it down to The Thunderbolt interface specifically with Apex. This issue is not present for any other game or system on my PC. I have done everything from a fresh Windows 11 install to Bios Updates and more. It seems that when the game is running there must be a hook running through the kernel system slower than the Thunderbolt clock speed and causing the interface to crash then the game locks up until the interface is power-cycled. It takes less than 5 minutes to replicate the issue repeatedly. If I disconnect my interface and purely use Windows Audio from the headphone jack the issue disappears but I don't think this should be the solution as I have played Apex with this exact setup for years. Would love to see this addressed as I much prefer my normal audio setup for streaming, monitoring, and recording purposes. Thanks