Missing rewards after opeing 100 packs

I purchased 100 Apex Packs at approximately 11:59 AM on March 25, 2026. During the unboxing process, I encountered a server error and was unable to see what items I received. Upon checking my inventory, I found that no skin rewards were granted. I indicates this is a bug that occurs after upgrading the packs.  I request that EA fix this bug and restore my 100 packs.