Ideas

OcTaNaI's avatar
OcTaNaI
New Spectator
9 days ago

Missing rewards

So 3 days ago i bought the ultimate+ battle pass and i didnt get my rewards someone help out

3 Comments

  • OcTaNaI's avatar
    OcTaNaI
    New Spectator
    9 days ago

    3 days ago i bought the apex legends ultimate+ battle pass and i still havent gotten the rewards i bought help me out?!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 days ago

    Hi there. You can find more information on recovering missing content in the article here. If that doesn't help, use the 'Contact us' button at the bottom of the page to open a case with an advisor so they can investigate this. Thanks!

  • Midnight9746's avatar
    Midnight9746
    Hero+
    8 days ago
    OcTaNaI wrote:

    3 days ago i bought the apex legends ultimate+ battle pass and i still havent gotten the rewards i bought help me out?!

    OcTaNaI​ According to your screenshot, you had bought the Battle Pass for Season 27's first split:

    In which case, the reason why you do not see the Battle Pass being active is because the game had switched over to the Season 27's second split, (which means that the first split was deactivated and can no longer be progressed on).

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