no heirlooms shards after 500 packs

Hi ​ ​ ​ George9470​ 

Its likely that you have made a miscalculation on the Apex pack count, as the granting of shards is guranteed and automatic on the opening of the 500th pack.

There's no manual way to check the count atm.

Full info on the free heirloom shards here:

where-are-my-heirloom-shards

I keep a manual count on a note on my phone, currently 210 of the 500.