Opened 500 packs but no heirloom

I have over 1000 opened packs and no 2nd heirloom, I checked through 2 unofficial trackers going through my badges and every event and I should have received my 2nd set of shards. If someone could please check that would be amazing.    

Platform: PC-Steam

EA Account: GibijiGato 

Steam username: Rainbow Dash