Strong Complaint Regarding Apex Legends Switch Shutdown and Lost Progress

サブジェクト: Strong Complaint Regarding Apex Legends Nintendo Switch Shutdown and Lost Progress

 

Dear Apex Legends Support Team,

 

I am writing to express my strong dissatisfaction regarding the shutdown of Apex Legends on Nintendo Switch and the lack of any clear solution for player progression or data migration.

 

I have played Apex Legends on Nintendo Switch for nearly six years, almost every day.

My player level is 730, and I recently achieved the 20 Kill Badge after many years of effort.

I have also purchased paid content, including the Champion Edition and other in-game items.

 

With the announced shutdown of the Nintendo Switch version, there has been no clear explanation or rescue plan regarding player progression, badges, or purchased cosmetics.

As a result, years of time, effort, and money will effectively be lost.

 

EA’s Help pages describe cross-progression as a system that allows players to access their accounts and progression across platforms.

Based on this description, it is reasonable for players to expect some form of data continuity.

The current situation feels misleading and extremely unfair to long-term Nintendo Switch players.

 

I respectfully request clear answers to the following questions:

 

1. Is there any plan to support progression or cosmetic data migration for Nintendo Switch players?

2. If no such plan exists, what is the official reason?

3. How does EA justify the current cross-progression description given Apex Legends’ actual limitations?

 

Account Information:

Platform: Nintendo Switch

Nintendo Switch Username: debubu3_3

EA ID: Unknown (Nintendo Switch account only)

Player Level: 730

Contact Email: [edit: email address removed]

Region: Japan

 

As a long-term player and paying customer, I am deeply disappointed by this situation.

I strongly request an honest explanation and fair consideration for affected players.

 

Sincerely,