Ideas

GalaxyRaiin's avatar
GalaxyRaiin
New Spectator
21 days ago

Unable to purchase amped seasonal collection store skins

Unable to buy any of the 4 remaining legends skins with crafting metals or apex coins from the Amped Seasonal Collection under the Store tab. The "unavailable" became a problem after I'd purchased the discounted 4-Packs within the collection. To my knowledge and from what is shown to me as the player, there wasn't an 'either or' scenario for buying items in the collection of 'either buy it on the store page OR buy it on the amped seasonal collection and if you buy it on the amped seasonal collection, you can't buy it in the store anymore'. I have all the legends unlocked as a character so it's not about me needing to unlock the character itself. This is an error on both xbox & PC platform. Please let me know if you're in the same boat 😭

9 Comments

  • Hello,

    I wanted to get the new revenant skin but I had opened some packs first, now it says ‘Unavailable’ when I click on the revenant skin to craft it with materials. 
    Is this a bug or intentional? I hope it isn’t intentional because I only planned to get the revenant skin.

    Thank you in advance!

     

  • I tried talking to EA through chat and their response was this was "these skins were only able to be purchased from the raise hell event". [Edit - CM]

  • Kui_423's avatar
    Kui_423
    New Spectator
    20 days ago

    After purchasing several activity packs for the latest skin event of R99, I received the latest skin for R99. However, when I wanted to directly purchase the character skin available for sale in the store using gold coins, it showed that it was not applicable.In order to obtain this skin, I have spent nearly 6,000 gold coins in addition. The reason is that there was a bug in the store, which prevented me from directly purchasing this skin.fix it plz

  • skipn0z's avatar
    skipn0z
    New Spectator
    15 days ago

    Same problem, every skin shows as unavailable through the store. PLEASE FIX!

  • I saw a few other people having this same issue but absolutely no response from anyone, I've tried contacting EA support about this and nothing quite helpful. I opened a few of the new event loot boxes by purchasing them as I was building up crafting material to purchase one of the skins outright. Through the boxes I obtained 32/53 items, getting the Revenant skin, Conduit skin and Ash skin. The one I wanted to purchase was the Octane skin, but when I go to purchase it now that I have the crafting material, it shows up as "Unavailable"? Is this because I own more than half of the pack pool? Why would there be an option to purchase a skin, then make it unavailable to buy later on? It's a bit frustrating because I really wanted to get the octane skin :(

  • Hey legends,

    Just wanted to mention that this has been reported, (but I'm not sure what the ETA is).

  • Rashoumochi's avatar
    Rashoumochi
    New Spectator
    14 days ago

    also quick update, i see that others are also having the problem, but they're posts that are about a week old so, i apologize if this seems to be a repetitive question! Hopefully it gets fixed soon.

About Apex Legends Bug Reports

Report bugs and see what the Apex Legends community is saying on this forum.Latest Activity: 3 hours ago