Wattson Nessie skin in Season Pass DISAPPEARED
WHY！！！！！！！ I have this Wattson skin and I'm pretty sure I got it. I haven't logged into the game for a long time and when I logged in today it's gone. Please return it to me. PLEASE！！！！！
Ideas
Unfortunately no one here can help you with missing items.
You will have to contact EA help directly,
I just consulted your case with our game team regarding your issue. Please first of all, accept my apology for the inconvenience caused. And I really appreciate your enthusiasm towards the game and as you are our valuable player and we appreciate players who let us know when things aren’t right! I will really appreciate if you report the bug on the below link: Our community managers are actively monitoring the forums to provide appropriate solution and information regarding posted issues. https://forums.ea.com/category/ea-forums-en https://answers.ea.com/t5/Answer-HQ-English/ct-p/AHQ-English
This is the response from customer service.
I know the forum can't help me, but customer service asked me to do this.
EA_MakoCommunity Manager
Hey SpyNaive, thanks for the report.
I've moved your thread over to the bug report section given what was mentioned already. As you mentioned we are not able to grant any missing items or content on the forums, but we'll let the team know what you ran into.
We do regularly pass along issues that are raised here, but I'm afraid we aren't able to guarantee any particular fixes or an ETA. Thanks for taking the time to bring this to our attention!
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