Account Ban - No Violation

I was playing Battlefield 6 when I was kicked off the servers today at 3pm (Sunday 12.10.2025). I've been playing with no issues for 2 days now. I am a courteous player, and rarely use the chat window.

Nevertheless, I was kicked from the server, and when I try to log in, it says my account has been disabled, saying "Activity on this account has violated EA's User Agreement. We've permanently blocked access to this product" I'm not sure what I have done. This is incredibly annoying. Can you explain how I have violated the terms and conditions? When looking at my EA Penalty History, it says there has been no history of violations on the account. We can't dispute the false ban because it doesn't show on our account, so we are unable to submit a ticket or form.

Please see the images attached.

The BF6 game was purchased via Steam. My EA account is linked to Steam. My Steam account has a different email account from EA, but this has never been an issue with any other EA game (including all the Battlefield games I own).

I have a separate EA account for my PS5, but this is not linked to my Steam account - it's completely separate and part of the Sony ecosystem.

There are 100's of people experiencing the same issue over the last few days, and many more over the last few hours - I assume it's a technical issue with the game or its servers. If not, could you please clarify the reason for this action and confirm whether there has been any mix-up between accounts? I would appreciate your help in resolving this matter as soon as possible.