[AWARE] Missing Rewards from Phantom Edition, Open Beta, and Road to BF6

Hey everyone, we know some Phantom Edition players haven’t received their rewards yet, and that’s definitely not the experience we want you to have. The Battlefield team is digging into what’s going on and working to get the issue sorted as soon as possible. Thanks so much for hanging in there with us.

If you want to check whether your rewards have shown up:

Head over to your loadouts section. Then, select a class, appearance, or vehicle to customize. That’s where your skins and weapon package should appear once they’ve landed.

Pro Tip: The soldier skins are for NATO only. You can swap your faction from PAX to NATO once you enter the loadout section. Some rewards may also be further down the list when you’re navigating, such as for Assault.

For a look at what’s included in the Phantom Edition, you can find full details here: https://www.ea.com/en/games/battlefield/battlefield-6/buy

Thanks again for your patience. We hear you, and we’ll keep you updated as soon as there’s news.