Ideas

New Traveler

2 months ago

Battlefield 6 completely disables computer keyboard

Hello, I am experiencing a one of a kind bug, first to be found it seems in the Battlefield series. I have been playing the game for quite some time, no issues. Today I booted up the game, and ev...

EA_LunardustCat

Community Manager

2 months ago

Hi there,

Sorry to hear about this.

Could you please confirm the following?

Whether it is wired, wireless, or connected through a USB hub, dock, KVM, or front-panel USB port.
Whether your mouse continues to work when the keyboard stops responding.
Whether unplugging the keyboard and reconnecting it to a different USB port restores it without restarting Windows.
Whether the same issue occurs with a different basic keyboard.
Any keyboard, RGB, remapping, macro, or virtual-input software you have installed

Meanwhile, please try performing a clean boot of Windows and test again. Thanks.

drpepper10tm

New Traveler

2 months ago

Hello,

My specs are

Device name LAPTOP-C7RGMOUA
Processor AMD Ryzen 9 7845HX with Radeon Graphics (3.00 GHz)
Installed RAM 16.0 GB (15.2 GB usable)
Graphics card NVIDIA GeForce RTX 4060 Laptop GPU (8 GB)
AMD Radeon(TM) 610M (486 MB)

It is the built in keyboard to the laptop.
I can try using a plugged in key board if I find one and let you know. I have not tried that yet.

As for software, all I have is the default Armoury Crate and ROG CustomHotkey software installed on the computer.

The mouse works fine with no issues.

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