Ideas

Mr_Prolaps's avatar
Mr_Prolaps
Rising Spectator
3 months ago

Battlefield 6 keeps crashing the game or rebooting PC

Since yesterday, my game has been constnatly crashing 5-20min throughout a match without any error code or similar to look up. Even worse is that sometimes it even makes my entire PC restart. It reached a point where the BIOS would automatically do a safe start and upon launching the game again it told me that the save files were corrupted and had to be overwritten.

I tried repairing the game through the EA App, checked if all the cords are plugged into my PC properly, updated my graphics card and booted the game as an Admin, however, all those options failed.

Has anyone else experienced similar issues?

ea app

21 Comments

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey there. Can you run a DxDiag and attach the report to a response? I'll go over it for any issues. Instructions for that can be found here. Thanks!

  • Mr_Prolaps's avatar
    Mr_Prolaps
    Rising Spectator
    3 months ago

    Hi You can find the report in this attachment. However, it didnt show the 64-bit option as mentioned in the instruction so I just ran the normal one that was available. Thanks for the quick answer!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Thanks. Here's a few things that stand out.

    • You're on an insider/pre-release build of Windows. It would be good to use a public release of Windows.
    • It's possible your GPU driver isn't compatible with your current Windows build. If you're going to stay on this version of Windows, try rolling back your GPU driver to a slightly older version. Use DDU in Safe Mode to remove the old driver and then do a fresh install of the replacement one.
    • You don't have an SM-Bus driver installed. You should be able to get this from the ASUS support page for your motherboard.


    Try these and let me know what happens. Thanks!

  • Mr_Prolaps's avatar
    Mr_Prolaps
    Rising Spectator
    3 months ago

    Hi I have checked if I am part of the insider program or in pre-reelease and it seems like I am in the latest public release build with 26H2 26200.7309
    Additionally I installed the latest chipset that includes the SM-Driver. 
    After playing for 20min it crashed again.
    I then downloaded the latest geforce game ready driver which released today and is supposed to fix BF6 game stability issues. after that, the game has been restarting my entire PC 3 times in a row upon launching it.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Did you try rolling back your GPU drivers?

  • Mr_Prolaps's avatar
    Mr_Prolaps
    Rising Spectator
    3 months ago

    I was only able to find the version from nov which it crashed with as well, although it was working well until yesterday. The older versions arent available on the app

  • legionariothe's avatar
    legionariothe
    New Spectator
    3 months ago

    I had constant crashes before, 5-20 minutes into a match. For me what fixed 100% was disabling XMP. A friend also had the same problem and solution in BF2042. Frostbite doesn't like overclocked RAM I guess.

  • Mr_Prolaps's avatar
    Mr_Prolaps
    Rising Spectator
    3 months ago

    It rebooted my system while loading the shaders in BF6 after I disabled XMP, but after that I was able to play 2-3 matches without any problems. I hope it will stay that way :D
    Thanks a lot, you're a life saver!

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