Daily reward has not been distributed

I have the same issue - I submitted a ticket on 10/20 and just received this message from EA support:

Hi Franklin,

Thank you for contacting EA. I'm Jan Carlos, glad to assist you with your concern. I hope you're having a great day!

I understand that you're having a problem not receiving your daily log in rewards. I know how frustrating it is. Nevertheless, I've recorded your report for our team to review. This information is crucial in our ongoing efforts to improve the game.

In the meantime, please post your report to our game forum as there might be other players who've submitted similar feedback or have similar issues on EA Forums (https://forums.ea.com/category/ea-forums-en) for them to upvote.

We appreciate your passion for the game and are committed to enhancing the experience. Thank you for your understanding and continued support.

Should you have any comments or suggestions or if there is anything we can help you with, please don't hesitate to contact us again. Thanks again for contacting EA.

They just closed it with no fix so I guess none of us are getting the Deerstalker skin.

EDIT:  I double checked the ticket and they marked it as not solvable essentially closing the case.  I created another ticket.  I don't understand why they cannot reimburse us for the remaining days and the missing skin or whatever people did not receive.