Community ManagerWe'll never get the Twitch Beta Drops and the Versatile Skin....A German moderator addressed the issue and ultimately stated that Twitch had not transmitted any data and the items could not be seen on my account, therefore the items could not be unlocked. And they can't do anything if Twitch doesn't transmit any data. ( Even screenshots proving that I received the items on Twitch and only have one EA and one Twitch account didn't help.)
I then contacted Twitch and asked them to resubmit the data, but only received a refund for the Versatile version...
I asked both parties why the respective contact persons couldn't be brought together to find a solution, since many people are missing the items... I never received a reply.
I have threads on the same topic in both the English and German forums and 4 support tickets (they could never help me here and wanted to chat, but there was no chat button, at this point every email was auto respond to chat xd).
It's really odd that this is being swept under the rug and we're all supposed to forget about it.
Weirdly, I had no problem getting the Twitch rewards but I'm missing the beta rewards, despite everything being linked and me sending in a screenshot of my unlocked rewards pages on the beta. EA Support refuse to give me a straight answer on whether missing rewards are being addressed.
We'll have to see on the next patch notes but it's not looking likely
Just heard back after months of back and forth with EA Support and they've basically given me a straight no on this being looked into
Does not surprise me, I thought perhaps EA were just hoping we'd go away.
