Season 2 Battle Pass compensation for Phantom Edition is missing

So, according to the most adequate of the support agents, EA divided the affected players into 3 categories based on internal telemetry. In other words, if you went to a portal or a shooting range (10-15 minutes), you were dumped. If you didn't do it, you'll get your season 2. This is verified information, so if you did not receive a battle pass, then you are 99% likely to have been marked by the system as a player with partial problems.