Ideas
teamwrk
31 days agoSeasoned Rookie
I was impacted by the EA App outage on launch day, but never received the compensation the team promised. EA Help (ref Case #224719739, #225356695) insists that they are unable to do anything and have told me the only thing left to do is post on the forums. It's so frustrating that we're only given the EA Help as an option, they say they can't actually do anything, and I'm just stuck with no way to get this problem fixed.
Can someone from EA please help me?
teamwrk
13 days agoSeasoned Rookie
Day 46 and I still haven't received compensation. Yesterday they locked my thread and now it appears they're merging all my threads into this one.